This is an archive of our old news and events pages. This site is no longer maintained, as such some links may no longer work.
Turnitin will be unavailable due to maintenance on Saturday 15 August from 3-7pm.
You will not be able to submit assignments during this time.
Please contact the IT Service Desk (01202 965515) if you have any questions.
If you have any problem submitting your assignment outside of this time, please also contact the IT Service Desk (01202 965515).
BU is aware that students from, and applying to, other universities have been targeted with spam, phishing emails and websites designed to look as though they legitimate agencies but are in fact malicious and designed to deliver malware and/or gather sensitive information.
Then there are sites which may be legitimate but ask for a username and password as part of the registration process in such as way it may unknowingly influence you into to disclosing your Uni credentials.
We can confirm that your BU username and password, or any other BU credentials, should not be use anywhere else but on BU systems. e.g. Systems delivered by or through Bournemouth University (.bournemouth.ac.uk).
For your own protection please be aware Cyber related threats are constantly being developed to beat our own counter security measures and can cause considerable harm to individuals, as many attempt to steal personal identifiable information. They can also have a huge impact on the university’s IT operations.
We’re not aware that any BU students have been affected but please protect yourself and the university by taking time to be vigilant.
To find out more about these types of threats and how to protect yourself and others, please head to Get Safe Online or contact BU’s Cyber Security Unit or BU IT Services Helpdesk.
Passwords are like toothbrushes – change them often and never share them with anyone.
It’s important to change your password regularly; it’s easy to do, just follow these simple steps:
On Campus:
Logged on to a BU networked PC, press the ‘Ctrl+Alt+Delete’ keys and select ‘Change a Password.’
Off Campus:
Reset your password before it expires by going to the Student Portal and selecting ‘Log-in services’. Click on ‘Change your password’ (found in the menu on the left). You will be required to enter your Username and Password.
Your password must:
You cannot change your password for at least 2 days after it has been reset.
Note: The IT Department at Bournemouth University will never ask you to reset your password by clicking on a link sent in an email nor ask for your username and password details by email.
If you have any queries or issues please contact the IT Service Desk on 01202 965515 or visit the IT Services website.
IT Services is aware of the intermittent performance issues that are currently being experienced when students attempt to access the P Drive remotely.
To fix this, work has commenced on a replacement for this service, and we will keep you updated on its progress.
Please be aware that you can view live service statuses, log a job and track its progress on the IT Services website, as well as sign up to receive news and alerts. Alternatively, please call the IT Service Desk on 01202 965515.
The IT counter support service, launched at Talbot Campus to provide students and staff with on the spot IT support has had its hours extended.
You can now receive advice on connectivity issues, problems with emails or any access issues, from 10am to 7pm, Monday to Friday and 10am to 5pm at the weekends, on the ground floor of The Sir Michael Cobham Library.
The service complements the existing IT counter, based in Studland House, for the Lansdowne Campus.
For enquires outside of these hours, the main IT Support desk offers telephone assistance 24 hours a day, 7 days a week on 01202 965515.
BU has recently equipped all of its campuses with brand new, top of the range printers, provided by Xerox.
This will provide BU students with the ability to print more securely than ever before, print from a laptop or tablet device (when online) and offers better support than ever before.
The way students can purchase printer credits is also changing, with an online system now available for students to top up their balance.
Students will need to visit dhaka.bournemouth.ac.uk and log in using their student ID and password before purchasing new credit (minimum spend of £5).
Any balance that was already on a student’s print account will remain on the new system.
A link to the printing system will be made available on the Student Portal, and three physical cash loader machines will be installed shortly after the start of term.
In addition to the investment in new printers, BU has also reduced the price of printing for students. The cost for black and white printing remains 3p per sheet whilst the cost of a colour print is now 18p.
For more information on the new printing service, or to report a problem, please contact the IT Service Desk on 01202 965515.
Please be aware that there are currently e-mails circulating with the following format:
The IT department at Bournemouth University will NEVER ask you to reset your password by clicking on a link sent in an email nor ask for your username and password details by e-mail.
Please forward any such e-mails you may have received as an attachment to the Unwanted Mail mailbox and do not reply to them. Please DO NOT click on the link as this will identify your email address as an active account which can then be used to send out spam.
Also, a reminder that you should never respond to any unsolicited email where you are unsure of the sender.
If you have any queries please contact the Service Desk on ext. 65515 (01202 965515).
Bournemouth University