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Passwords are like toothbrushes – change them often and never share them with anyone.

It’s important to change your password regularly; it’s easy to do, just follow these simple steps:

On Campus:
Logged on to a BU networked PC, press the ‘Ctrl+Alt+Delete’ keys and select ‘Change a Password.’

Off Campus:
Reset your password before it expires by going to the Student Portal and selecting ‘Log-in services’. Click on ‘Change your password’ (found in the menu on the left). You will be required to enter your Username and Password.

Your password must:

• Be different to your last 5 passwords
• Contain a minimum of 8 characters
• Include 3 of the following: uppercase letters, lowercase letters, numbers, symbols.

You cannot change your password for at least 2 days after it has been reset.

Note: The IT Department at Bournemouth University will never ask you to reset your password by clicking on a link sent in an email nor ask for your username and password details by email.

If you have any queries or issues please contact the IT Service Desk on 01202 965515 or visit the IT Services website.