Got a question about the NSS?

Posted on Thursday, February 19 2015

NeSSa_on_TCMany of you will have seen NeSSa the Camel about the campus, asking final year students to complete the National Student Survey (NSS).

Thanks very much to those of you who’ve filled it out already and we hope you’ve enjoyed spending your FREE £5 Amazon voucher that is available to everyone who completes the survey.

We’ve answered some of the common questions that have cropped up about the survey, Amazon vouchers and more below. Hopefully these will be useful for you…

1. Where do I fill out the NSS?

You can fill out the NSS online here.

2. What are the results used for?

Results are publicly available to prospective students, their families and advisors to help them make informed choices of where and what to study.

3. Who is NeSSa?

NeSSa the Camel is the NSS mascot. You can follow her on Facebook and Twitter or come and see her in person on Talbot and Lansdowne campuses over the coming weeks. You can post your #SelfiesWithNeSSa – she’s a very photogenic camel!

4. How do I claim my £5 Amazon voucher?

To claim your NSS Amazon voucher you need to follow the instructions on the screen when you have completed the survey. Either take a screengrab of the completion screen and send it to Or tick the box to have the confirmation screen sent via email and forward the email to If you have already completed the survey but didn’t do this, don’t worry, you can still claim your voucher. You will have received a generic email thanking you for completing it so just forward this to and we’ll do the rest.

You’ll receive your £5 Amazon voucher within five working days of doing this.

5. What about print credit?

Some students think they’ll get printer credit if they wait and complete the survey later. This is not the case. Last year, printer credit was offered as an incentive. This year it’s a £5 Amazon voucher.

6. Are there any other prizes?

As well as getting a £5 Amazon voucher, we’ll enter you into a prize draw. We have 5 x £200, 5 x VIP Graduation packages and 5 x pairs of SUBU Summer Ball tickets to be won. Terms and conditions apply.

7. I’ve tried to complete the survey, but it says I’m ineligible. Why is that?

If you find you can’t complete the NSS this may be because you are a ‘top up’ student or did an optional placement, in which case you would have been asked to complete the survey last year.

8. What is my student reference number?

You will be asked to enter your student reference number when completing the NSS. This is displayed on the bottom right of your student card. It begins with a 4 or occasionally a 9 and is the one you put on your exam papers.

9. Is the student reference number different from my iNumber?

Yes, the iNumber is the one you use to log on to BU computers. This is a different number.

10. I completed the NSS using my iNumber. Will my answers be valid?

Don’t worry. The survey company will still be able to use your responses, but they will need to match the data manually. It may take a little longer to send your confirmation email.

Hopefully this has answered any questions you may have. If not, please email the Student Communications Team.